HOW DO I GET STARTED BIDDING? It’s easy! First, review the Auction Terms and Conditions. Then go to our “Register To Bid” page, fill in and submit your information. You will receive an email to confirm your email address. Respond to the email and you’re ready to go!
DO I BID JUST LIKE eBAY? Yes and No! Enter your maximum bid as you would on eBay. Lordez Estate Sales and Online Auctions LLC will enter the amount needed to win the item and only increase the bid as needed. However, Lordez Estate Sales and Online Auctions LLC has a “Soft Close” to prevent last second “bid sniping”.
WHAT IS A “SOFT CLOSE”? Unlike eBay and many other auction sites, Lordez Estate Sales and Online Auctions LLC extends the closing time if a bid is received in the last two minutes of the auction closing time. The five-minute extension allows a bidder to go back in and increase the bid, rather than losing the item to a bidder who comes in at the last second. The auction officially closes when all the bids are in!
HOW DO I PAY FOR THE LOTS I’VE WON? At the close of the auction, Lordez Estate Sales and Online Auctions LLC will email invoices to the winning bidders. Lordez Estate Sales and Online Auctions LLC uses PayPal to accept payments via credit card or from your PayPal account. You don’t have to have a PayPal account to pay by credit card through PayPal.
CAN I PAY WHEN I PICK MY LOTS UP? No, once the Auction ends you will receive an invoice with payment due upon receipt.
WHERE DO I PICK UP MY WINNING LOTS? Lordez Estate Sales and Online Auctions LLC will provide the address with your winning email invoice.
WHAT IF I CAN’T PICK UP ON THAT DAY? Contact us prior to bidding. We will try to make an alternative arrangement with you. Failure to make prior arrangements or failure to pick up on the specified day may result in a $10 fee for special handling.
CAN MY ITEMS BE SHIPPED? Small lots may be shipped, however, you must make arrangements prior to bidding to confirm. Bidders must prepay for their lots plus additional shipping and handling fees.
Any questions can be emailed to us on the “Contact Us” page. Please feel free to email or call if you have questions. We will do everything we can to make your experience fun and enjoyable!